Privacy Policy

Data protection declaration

We welcome you to our website and appreciate your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with the applicable legal provisions for the protection of personal data, in particular the EU Data Protection Basic Regulation (EU DS-GMO) and the country-specific implementation laws applicable to us. With the help of this data protection declaration we inform you comprehensively about the processing of your personal data by HEINZ-GLAS GmbH & Co. KGaA and the rights to which you are entitled.
Personal data is the information that makes it possible to identify a natural person. This includes in particular your name, date of birth, address, telephone number, e-mail address but also your IP address.
Anonymous data exists if no personal reference to the user can be established.
Responsible body and data protection officer
Address: HEINZ-GLAS GmbH & Co. KGaA | Glashüttenplatz 1-7 | 96355 Kleintettau
Contact information: | +49 9269 77-100 |
Contact the data protection officer:

Your rights as a data subject
First of all, we would like to inform you here about your rights as a person concerned. These rights are standardised in Articles 15 – 22 of the EU DS-GMO. This includes:
The right to information (Art. 15 EU DS-GMO),
The right to cancellation (Art. 17 EU DS-GMO),
The right to rectification (Art. 16 EU DS-GMO),
The right to data transfer (Art. 20 EU DSGVO),
The right to restrict data processing (Art. 18 EU DS-GMO),
The right to object to data processing (Art. 21 EU DS-GMO).

To exercise these rights, please contact The same applies if you have questions about data processing in our company. They also have a right of appeal to a data protection supervisory authority.

rights of objection
Please note the following in connection with rights of objection:
If we process your personal data for the purpose of direct marketing, you have the right to object to this data processing at any time without giving reasons. This also applies to profiling in so far as it is connected with direct advertising.
If you object to the processing for direct marketing purposes, we will no longer process your personal data for these purposes. The objection is free of charge and can be made form-free, if possible to:
In the event that we process your data to safeguard legitimate interests, you can object to such processing at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions.
We will then no longer process your personal data unless we can prove compelling reasons worthy of protection for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims.

Purposes and legal bases of data processing
The processing of your personal data complies with the provisions of the EU DS-GMO and all other applicable data protection regulations. Legal bases for data processing result in particular from Art. 6 EU DS-GMO.
We use your data for business initiation, to fulfil contractual and legal obligations, to execute the contractual relationship, to offer products and services and to strengthen the customer relationship, which may also include analyses for marketing purposes and direct advertising.
Your consent is also a data protection permission regulation. Here we inform you about the purposes of data processing and about your right of revocation. If the consent also refers to the processing of special categories of personal data, we will expressly point this out to you in the consent, Art. 88 Para. 1 EU DS-GMO.
A processing of special categories of personal data within the meaning of Art. 9 (1) EU DS-GMO only takes place if this is required by legal regulations and there is no reason to assume that your legitimate interest in the exclusion of the processing prevails, Art. 88 (1) EU DS-GMO.

Passing on to third parties
We will only pass on your data to third parties within the framework of legal regulations or with appropriate consent. Otherwise, data will not be passed on to third parties unless we are obliged to do so by mandatory legal provisions (transfer to external bodies such as supervisory authorities or law enforcement authorities).
Recipients of data / categories of recipients
Within our company, we ensure that only those persons receive your data who need it to fulfil their contractual and legal obligations. In many cases, service providers support our specialist departments in fulfilling their tasks. The necessary data protection agreements have been concluded with all service providers.

Transfer to a third country / Intention to transfer to a third country
Data will only be transmitted to third countries (outside the European Union or the European Economic Area) if this is necessary for the performance of the contractual obligation, is required by law or you have given us your consent.
We transfer your personal data to a service provider or to group companies outside the European Economic Area: China, India, Peru, Russia, Switzerland, USA. The HEINZ-GLAS & PLASTICS Group’s data protection guideline ensures compliance with the data protection level.

Data storage time
We store your data as long as it is needed for the respective processing purpose. Please note that numerous retention periods require that data continue to be (must be) stored. This applies in particular to commercial or tax storage obligations (e.g. German Commercial Code, Fiscal Code, etc.). If there are no further storage obligations, the data will be routinely deleted once the purpose has been achieved.
In addition, we may retain data if you have given us permission to do so or if legal disputes arise and we use evidence within statutory limitation periods of up to thirty years; the regular limitation period is three years.

Secure transmission of your data
In order to protect the data stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we use appropriate technical and organizational security measures. The security levels are continuously checked in cooperation with security experts and adapted to new security standards.
The data exchange from and to our website is always encrypted. We offer HTTPS as the transmission protocol for our website, in each case using the current encryption protocols. In addition, we offer our users content encryption for contact forms and applications. Only we can decrypt this data. It is also possible to use alternative communication channels (e.g. by post).

Obligation to provide the data
Various personal data are necessary for the establishment, execution and termination of the obligation and the fulfilment of the associated contractual and legal obligations. The same applies to the use of our website and the various functions it provides.
We have summarised the details for you in the above point. In certain cases, data must also be collected or made available on the basis of legal regulations. Please note that it is not possible to process your request or to perform the underlying obligation without providing this data.

Categories, sources and origin of data
Which data we process depends on the respective context, e.g. the transmission of an application. Please note that we may also make information available separately at a suitable location for special processing situations, e.g. when uploading application documents.

When you visit our website, we collect and process the following data:
Name of the Internet service provider
Information about the website from which you are visiting us
Web browser and operating system used
The IP address assigned by your Internet Service Provider
Requested files, transferred data volume, downloads/file export
information about the websites you visit on our site, including date and time
For reasons of technical security (in particular to prevent attempts to attack our web server) these data are stored in accordance with Art. 6 paragraph 1 letter F EU-DS-GMO. After 7 days at the latest, anonymization takes place by shortening the IP address, so that no reference to the user is established.

For online applications we collect and process the following data:
Surname, first name
e-mail address
Telephone number
Curriculum vitae, certificates and other application-relevant and personal documents
In addition, we use data that we have legitimately obtained from publicly accessible directories (e.g. professional networks).

Contact by e-mail (Art. 6 para. 1 lit. a, b EU-DS-GMO)
If you contact us by e-mail, we will process the personal data provided in the e-mail solely for the purpose of processing your inquiry.

Advertising purposes Existing customers (Art. 6 para. 1 lit. f EU DS-GMO)
The HEINZ-GLAS & PLASTICS Group is interested in maintaining customer relations with you and sending you information and offers about our products and services. Therefore, we process your data in order to send you relevant information and offers by e-mail.
If you do not wish to do so, you can object at any time to the use of your personal data for the purpose of direct marketing; this also applies to profiling insofar as it is connected with direct marketing. If you file an objection, we will no longer process your data for this purpose.
The objection can be made free of charge and free of form without giving reasons and should be sent by e-mail to or by post to HEINZ-GLAS GmbH & Co. KGaA | Glashüttenplatz 1-7 | 96355 Kleintettau be straightened

Applicant portal (Art. 6 para. 1 lit. a, b EU-DS-GMO)
Thank you for your interest in working for the HEINZ-GLAS & PLASTICS Group. We are aware of the importance of your data and process the personal data provided by you within the scope of the application form only for the purpose of the effective and correct handling of the application procedure and for making contact within the framework of the application process. The data will not be passed on to third parties without your consent.
As part of the application form, you will be asked to provide personal data. Here we observe the principle of data economy and data avoidance, in that you only have to give us the data that we need for a complete examination of your application documents or which we are legally obliged to collect. These mandatory fields are marked with an asterisk (*). For technical reasons and for legal protection, your IP address is also processed.
Without these data we cannot check your application documents, therefore our application system does not allow uploading the application documents in this case. Of course you have the possibility to give voluntary information in the application form.
In order to protect the security and confidentiality of your data in the best possible way, we implement appropriate security measures. Your application documents are transmitted to us in encrypted form through our application system.
We store your data for the above-mentioned purposes until the application procedure is completed and the relevant deadlines have expired – at the latest six months after receipt of a decision. You can of course give your consent at any time without giving reasons with effect for the future by e-mail to or by post to HEINZ-GLAS GmbH & Co. KGaA | Glashüttenplatz 1-7 | 96355 Tettau.

Automated individual case decisions
We do not use purely automated processing processes to bring about a decision.

Cookies (Art. 6 para. 1 lit. f EU DS-GMO / Art. 6 para. 1 lit. a EU DS-GMO with consent)
Our Internet pages use so-called cookies in several places. They serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser (locally on your hard drive).
These cookies enable us to analyse how users use our websites. In this way we can design the website content according to the visitor’s needs. In addition, cookies enable us to measure the effectiveness of a particular ad and to have it placed depending, for example, on the user’s thematic interests.
Most of the cookies we use are so-called “session cookies”. These are automatically deleted after your visit. Permanent cookies are automatically deleted from your computer if they are valid (usually six months) or if you delete them yourself before they expire.
Cookies are stored on the user’s computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common internet browsers.
Please note: If you deactivate the setting of cookies, not all functions of our website may be available.

User profiles / web tracking procedures
Include data protection information for corresponding web tracking tools such as Google Analytics and, if necessary, supplement the legal basis (as a rule Art. 6 para. 1 lit. f EU DS-GMO).

Social plugins for social networks
Additionally installed:
Google Maps

Online offers for children
Persons under 16 years of age may not transmit any personal data to us or submit a declaration of consent without the consent of their legal guardians. We encourage parents and guardians to actively participate in their children’s online activities and interests.

Links to other providers
Our website also contains – clearly recognisable – links to the websites of other companies. As far as there are links to websites of other providers, we have no influence on their contents. Therefore, no guarantee and liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the contents of these pages.
At the time of linking, the linked pages were checked for possible legal infringements and recognisable infringements. Illegal contents were not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is unreasonable without concrete evidence of a violation of the law. Upon notification of violations of the law, such links will be removed immediately.